Privacy Policy

This privacy policy describes how we collect, use, and protect your personal data when you use our site, which provides a comparison and purchasing platform for Swiss motorway vignettes.

Who We Are
We are the operator of this online platform providing services related to Swiss motorway vignettes. Our postal address is:
Dufourstrasse 49
8008 Zurich
Switzerland

Data We Collect
When you use our service, we may collect and process various types of personal data, including:
- Contact details: Information you provide when creating an account or placing an order, such as your name, address, and postal information required for delivery of physical vignettes.
- Payment information: Details necessary to process your payment, such as credit card details or other payment method information. Please note that we typically use third-party payment processors and do not store full payment card details on our servers.
- Order details: Information about the vignettes you purchase, including validity period and quantity.
- Vehicle details: Information you provide about your vehicle if necessary for the vignette purchase (e.g., vehicle type, license plate number, although digital vignettes are often linked to the vehicle).
- Communication data: Records of your correspondence with us.
- Usage data: Information about how you use our site, such as pages visited, time spent on pages, and search queries. This may include technical data like your IP address, browser type, and device information, collected via cookies and similar technologies.
- Other information: Any other information you choose to provide to us.

How We Use Your Data
We use your personal data for the following purposes:
- To provide our services: This includes processing your orders, managing your account, and delivering physical or digital vignettes to you.
- To process payments: We use your payment information to complete transactions for your purchases.
- To communicate with you: We use your contact details to send you order confirmations, service updates, and respond to your inquiries.
- To improve our service: We analyze usage data to understand how our site is used and identify areas for improvement, enhancing user experience and service offerings.
- To comply with legal obligations: We may process your data to meet legal or regulatory requirements.
- For security and fraud prevention: To protect our service and users from fraudulent activities.

Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a contract: Processing is necessary to provide the services you requested (e.g., processing your order, delivering the vignette).
- Compliance with a legal obligation: Processing is necessary to comply with laws and regulations applicable to our business.
- Legitimate interests: Processing is necessary for our legitimate interests, such as improving our services, preventing fraud, and ensuring network and information security, provided these interests do not override your fundamental rights and freedoms.
- Consent: In certain specific cases, we may rely on your consent for processing, which you can withdraw at any time.

Data Sharing and Disclosure
We may share your personal data with third parties in the following circumstances:
- Service Providers: We share data with trusted third-party service providers who perform functions on our behalf, such as payment processing, data analytics, hosting, and potentially postal or shipping services for physical products. These providers are required to protect your data and use it only for the purposes for which it was shared.
- Compliance with Law: We may disclose your data if required by law, court order, or governmental regulation, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the type of data and the purpose of processing.

Your Data Protection Rights
Under applicable data protection laws, including the GDPR and Swiss Federal Act on Data Protection (FADP), you have rights regarding your personal data. These rights may include:
- The right to access: You have the right to request a copy of the personal data we hold about you.
- The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- The right to erasure: You have the right to request that we delete your personal data under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
- The right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller under certain conditions.
- The right to withdraw consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us in writing at the address provided in the "Who We Are" section.

Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and provide personalized content. You can manage your cookie preferences through your browser settings.

International Data Transfers
As an online service, your data may be processed or accessed in countries outside of Switzerland or the European Union/European Economic Area. When we transfer your personal data to recipients in such countries, we ensure that appropriate safeguards are in place to protect your data, such as reliance on adequacy decisions, standard contractual clauses approved by the relevant authorities, or other legally valid transfer mechanisms.

Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.

Contact Us
For any questions or concerns regarding this privacy policy or your personal data, please contact us in writing at the following address:
Dufourstrasse 49
8008 Zurich
Switzerland